Medicina Comunitária e Educação em Saúde

Abstrato

Patient Satisfaction and Ultrasound Use During Pregnancy

Paige Ricci, Robert McGrath and Michelle Stransky

Use, number, and frequency of ultrasounds women receive during pregnancy vary widely in practice. Current evidence suggests that women presenting with pregnancy complications benefit from additional ultrasounds, although excessive ultrasound use in low risk pregnancies may be unnecessary, costly and potentially harmful. However, evidence also finds that the use of ultrasound technology is associated with mothers’ feelings of security and satisfaction with care; health care organizations are incentivized to promote these feelings of patient satisfaction, especially when clinical risk is considered low. Here, we examine the impact of ultrasound use on satisfaction during pregnancy among women in the Northeast who have recently given birth through an online retrospective survey. Contrary to expectations, findings suggest that ultrasound use is not a significant driver of satisfaction with pregnancyrelated care. Efforts to enhance patient satisfaction during pregnancy using ultrasounds may increase resource use and cost, but do little to enhance patient experience overall